“Say hello to Elly, Grandpa.”
There are some ‘magic moments’ in my job of helping folk enjoy the benefits of being online. Like Iain’s first face to face chat, via iPad, with his son and family in the South of England from the residential home where he stays. ‘Gobsmacked’ is the best description of his reaction I reckon. Before long though he was chatting away and being introduced to ‘Elly’, his wee grandson’s cuddly toy elephant and grandaughters toy pony. They seemed just as thrilled to see their Grandpa without the usual mammoth drive north!